Privacy Policy

The terms “We”, “Us”, “Our”, or “Company” individually and collectively refer to Sinhal Herbs, and the terms “You”, “Your”, or “Yourself” refer to the users of the website.

This Privacy Policy is an electronic record in the form of an electronic contract formed under the provisions of the Information Technology Act, 2000 and the rules made thereunder, including the amended provisions pertaining to electronic records in various statutes as amended by the Information Technology Act, 2000. This Privacy Policy does not require any physical, electronic, or digital signature.

This Privacy Policy is a legally binding document between you and Sinhal Herbs. The terms of this Privacy Policy will be effective upon your acceptance (directly or indirectly in electronic form, by clicking on the “I Accept” tab, by using the website, or by other means) and will govern the relationship between you and Sinhal Herbs for your use of the website www.sinhalherbs.com.

This document is published in accordance with the provisions of the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011 under the Information Technology Act, 2000, which require publishing of the Privacy Policy for collection, use, storage, and transfer of sensitive personal data or information.

By using the website, you indicate that you understand, agree, and consent to this Privacy Policy. If you do not agree with the terms of this Privacy Policy, please do not use this website.

By providing your information or using the facilities provided by the website, you consent to the collection, storage, processing, and transfer of your personal and non-personal information as specified under this Privacy Policy. You further agree that such collection, use, storage, and transfer of your information shall not cause any loss or wrongful gain to you or any other person.

1. User Information

To access certain services on our website, users may be required to provide information during registration, including but not limited to:

• Name
• Email address
• Contact details
• Age and gender (if applicable)
• PIN code
• Payment details (credit/debit card information, where applicable)
• Business or professional details
• Any other information relevant to services

This information helps us improve our website and provide a better user experience. The information collected is service-dependent and may be used to maintain, protect, and improve our services, including customer support and communication.

Information that is freely available in the public domain or provided under applicable laws such as the Right to Information Act, 2005 will not be considered sensitive.

2. Cookies

We may use cookies or similar technologies to enhance user experience. Cookies help us:

• Understand user preferences
• Improve website performance
• Analyze traffic and usage

Cookies do not give us access to your personal data unless you voluntarily provide it. You can choose to disable cookies through your browser settings.

Third-party advertisers may also use cookies, which are not controlled by us.

3. Links to Third-Party Websites

Our website may contain links to external websites. We are not responsible for the privacy practices or content of such third-party websites. Users are advised to review the privacy policies of those websites independently.

4. Information Sharing

We do not share sensitive personal information with third parties without user consent, except in the following cases:

• When required by law, court order, or government authority
• For verification of identity or prevention of fraud and cyber incidents
• For legal compliance, investigation, or enforcement of rights

We may share information with our group companies, employees, or service providers for processing data on our behalf, provided they comply with this Privacy Policy and maintain confidentiality.

5. Information Security

We implement appropriate security measures to protect your data against unauthorized access, alteration, disclosure, or destruction. These include:

• Secure servers and firewalls
• Restricted access to personal data
• Encryption and internal security checks

However, no method of transmission over the internet is completely secure. While we strive to protect your information, we cannot guarantee absolute security.

6. Changes to Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in legal, regulatory, or operational requirements. Any updates will be posted on this page.

7. Grievance Redressal

For any complaints, concerns, or issues related to this Privacy Policy or data handling, you may contact:

Pranay Sinhal (Grievance Officer)
M/s Sinhal Herbs
23, Industrial Estate, Neemuch,
Madhya Pradesh – 458441, India

Email: info@sinhalherbs.com
Phone: +91 8989652777
Sales Team: +917773830999, +919425105844, +917415179867